Privacy Policy

Legal Compliance Statement

Lotus365 operates in strict compliance with the Promotion and Regulation of Online Gaming Act, 2025. We have:

• Ceased all real-money gaming operations immediately upon the law's enactment
• Suspended financial transactions related to betting or gambling activities
• Converted to free-to-play models for cricket prediction games
• Implemented enhanced data protection measures as required by the new legislation

Information We Collect Under New Legal Framework

Educational and E-Sports Data: We collect information necessary for operating legitimate online gaming services including e-sports competitions, educational cricket games, and social gaming activities that comply with the 2025 Act.

User Registration Information:

• Full name, email address, and age verification (minimum 18 years)
• Device information and IP addresses for security monitoring
• Gameplay statistics for educational cricket games and e-sports
• Communication preferences for legitimate gaming notifications

Compliance Monitoring Data: As required by the Online Gaming Authority established under the 2025 Act, we collect and maintain records to demonstrate compliance with prohibited activities monitoring.

No Financial Gaming Data: We no longer collect any information related to:

• Real-money deposits, withdrawals, or betting transactions
• Payment card or banking information for gambling purposes
• Wagering histories or real-money gaming patterns
• Any data that could facilitate prohibited online money games

How We Use Information Post-2025 Act

Legitimate Gaming Operations: Your information supports only lawful activities under the 2025 Act:

• Free-to-play cricket games with virtual rewards only
• Educational content about cricket rules, statistics, and history
• E-sports competitions with performance-based recognition
• Social gaming features that build cricket fan communities

Legal Compliance: We use data to:

• Monitor compliance with the Online Gaming Authority's directions
• Report suspicious activities that might violate the 2025 Act
• Cooperate with law enforcement investigations when legally required
• Maintain audit trails as mandated by the regulatory framework

Security and Protection: Enhanced monitoring to:

• Prevent illegal gambling activities on our platform
• Detect attempts to circumvent the 2025 Act restrictions
• Protect users from exposure to prohibited gaming content
• Report violations to appropriate authorities as legally required

Mandatory Data Sharing Under 2025 Act

Government Authorities: The Promotion and Regulation of Online Gaming Act, 2025 grants specific powers to designated officers. We are legally required to share information with:

• Online Gaming Authority for compliance verification
• Law enforcement agencies conducting investigations under the Act
• Financial intelligence units monitoring prohibited transactions
• Cybercrime units investigating illegal gaming operations

Without Warrant Provisions: Under Section 6 of the 2025 Act, designated officers may access user data without warrants in cases involving:

• Suspected money gaming operations
• Cross-border illegal gaming activities
• National security concerns related to online gaming
• Financial crimes facilitated through gaming platforms

Enhanced Data Protection Measures

Compliance with National Security Requirements: Following the 2025 Act's national security provisions:

• All user data is stored within India on servers approved by authorities
• Foreign data transfers are prohibited for Indian gaming data
• Enhanced encryption protects against unauthorized access
• Regular security audits ensure compliance with government standards

Youth Protection Measures: Special protections for users under 25:

• Enhanced age verification using government-approved methods
• Addiction monitoring systems to detect problematic usage patterns
• Automatic limitations on gaming time and frequency
• Parental notification systems for underage users (with consent)

Prohibited Activities Monitoring

Real-Time Compliance Scanning: Our systems actively monitor for:

• Attempts to enable real-money gaming features
• Promotion or advertisement of prohibited gambling services
• Financial transactions that could facilitate illegal gaming
• Content that encourages betting or wagering activities

User Reporting Requirements: Users must report any:

• Illegal gaming solicitations received through our platform
• Attempts to facilitate real-money betting
• Suspicious activities that might violate the 2025 Act
• External links to prohibited gaming services

Data Retention Under New Legal Framework

Mandatory Retention Periods: As required by the 2025 Act:

• Compliance records: 7 years from the date of collection
• Investigation data: Until specifically authorized for deletion by authorities
• Security monitoring logs: 5 years for law enforcement access
• User communications: 3 years for regulatory oversight

Automatic Deletion: Information is automatically deleted when:

• Legal retention periods expire without ongoing investigations
• Users request deletion of non-essential personal data
• Compliance requirements no longer apply to specific data categories

User Rights Under Indian Law

Access and Correction: You may:

• View personal information we hold (except where restricted by ongoing investigations)
• Request corrections to inaccurate data
• Download your data in portable formats for legitimate purposes
• Request deletion subject to legal retention requirements

Limitations on Rights: Your rights may be restricted when:

• Government investigations require data preservation
• Legal proceedings prevent data modification or deletion
• National security concerns override individual privacy rights
• Regulatory compliance mandates specific data retention

Changes to Gaming Services

Service Modifications: We reserve the right to:

• Modify or discontinue any gaming features to ensure Act compliance
• Implement additional monitoring as required by the Online Gaming Authority
• Restrict access to users who violate the 2025 Act provisions
• Report violations to appropriate authorities immediately

User Notifications: Changes affecting your privacy will be communicated through:

• Email notifications to registered users
• Platform announcements about compliance updates
• Legal notices as required by the 2025 Act
• Direct communication from government authorities when applicable

Contact Information and Complaints

Privacy Officer:  privacy@playbetlotus365.com   (India-based contact only)

Legal Compliance Team:  compliance@playbetlotus365.com

Government Relations:  govt-relations@playbetlotus365.com

Regulatory Contact:

Online Gaming Authority (when established)

Email: [To be announced by Government of India]

Phone: [To be announced by Government of India]

Important Note: This Privacy Policy may be subject to immediate changes based on directives from the Online Gaming Authority or other government agencies. Users will be notified of any changes that affect their rights or our data handling practices under the Promotion and Regulation of Online Gaming Act, 2025.

By continuing to use Lotus365 services, you acknowledge understanding of and compliance with the Promotion and Regulation of Online Gaming Act, 2025, and agree to our modified privacy practices designed to protect both individual privacy rights and national interests as defined by Indian law.